Alone we can do so little
together we can do so much

Who we are…

At Think Smart Inc., we provide Third Party Logistics (3PL) services across North America. We are non-asset based which means we are not pressured to fill our own truck. Instead we find the most appropriate carrier, mode and shipping method to best suit your needs.

You will work with one of our dedicated transportation experts, whose carrier and distribution experience presents a new perspective when analyzing your day-to-day shipping procedures. Shippers are turning away from traditional shipping methods to true, full service logistics providers for answers and we have responded with more than standard freight services. Think Smart Inc. has literally reinvented transportation to suit each customer’s exact requirements.

Mission Statement:

As a third party logistics company, the Think Smart mission is to decrease freight management inefficiencies and to provide maximum hard and soft cost savings for our customers in the process of shipping LTL (less than truckload) or truckload freight and air freight by providing logistics solutions through our integrated managed transportation services.

Think Smart Inc. Core Values

Innovative – Open and creative to customer and employee solutions

Quality – Providing value in all that we do

Continuous improvement of our people and services

Respect of individuals and their contribution to the team

Vision Statement:

Think Smart’s vision is to establish ourselves as the best logistics service provider by garnering the respect of our shippers and developing successful and satisfied customers and employees by focusing on our niche: re-engineering the approach to solving our customers logistics processes and freight management needs, especially those who ship freight via air and less-than-truckload (LTL).

Think Smart Inc. Philosophy Core Tenets

• Shared Goal & Initiative Alignment: Whether it’s a new engagement with a shipper or bringing on a new employee or carrier, Think Smart Inc. aligns their goals with our goals. When we clearly state our goals to each party in our ecosystem, we often find we accomplish our goals more efficiently.

• Advocate for Our Customers and Carriers: As a shipper, undoubtedly you know that if you don’t have happy carriers, it’s hard to negotiate rates year to year and also during tight capacity crunches, hard to secure transportation. It’s a fine dance our Carrier Relations team has learned and passed onto our freight specialists and customer service reps. Our proactive approach to invoice consolidation and freight analysis reports not only allows us to always look out for our customers but also to understand that without our carriers, we wouldn’t have as strong of a business.

• Transparent Communication and Collaboration: When it comes to our customers, carriers, and business partners, Think Smart Inc. believes in setting proper expectations of what we provide. We communicate openly to troubleshoot issues, allowing for the creation of sustainable solutions.

• Provide Solutions, Not More Problems: Think Smart Inc. doesn’t believe in making changes if it’s not a long-term solution. The worst thing for us to hear is, “Why did you make this change? It was already working so well!” Don’t fix what isn’t broken, unless it provides a road map to increased productivity and bottom-line savings.

• Continuous Process Improvement: Think Smart Inc. applies lean practices to eliminate wastes within our organization to provide better service to our employees and our customers. This allows us to stay strong in all aspects of our business.

• Create Long-Lasting Relationships: The more we know about our customers’ business and freight management needs, the more hard and soft costs savings we can uncover. Additionally, with tenured employees we don’t waste time having to replace your dedicated freight management customer service reps and get them up to speed. In the nearly two decades we’ve been in business, more than 75% of our employees who started with us as we grew are still employed.